
These days it is so controversial whether it is important to measure the social media’s ROI or not.
I found a blog posting related to this issue on the Internet. According to “Selling Social Media Programs Requires The Ability to Show ROI” It shows that ROI is required when selling or buying social media programs and this is connected directly to the success of the social media company.
It is apparently that surveying the social media ROI is important for business. Thus, we should consider Qualitative and Quantitative of social media because it would be reliable sources when social media negotiates with company by presenting accurate numerical value.
The measurement of Qualitative and Quantitative could be investigate the influence of social media’s contents and messenger then make a list of the order of priority. In addition, calculate the web site's number of scraps, comments and trackbacks could be the mesurement too.
Most of all, hearing carefully from their customer will be the most important part of the measurement.
In conclusion, we should calculate and measure the social media ROI by using intelligent tool or something more efficient than before. In my opinion, ultimately, the object of running social media should be make people live better not just increase the profit.
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